UnixTime

Research Note

ISO27001-A.7.11 Supporting Utilities

  • Updated Jun 15, 2026
  • Read 01 min read
  • Status reviewed

Information processing facilities need supporting utilities to operate. Electricity, cooling, ventilation, telecommunications, water, fire protection, emergency lighting, and building management systems can all affect availability.

On this page

Control Purpose

Information processing facilities need supporting utilities to operate. Electricity, cooling, ventilation, telecommunications, water, fire protection, emergency lighting, and building management systems can all affect availability.

Use A.7.11 Supporting Utilities for the detailed requirement, implementation guidance, audit checks, evidence expectations, and related ISO 27005 context.

Risk Logic

01 Asset What must be protected: data, service, process, person, or facility.
02 Threat Event, actor, or condition that can cause harm.
03 Vulnerability Weakness that makes the threat relevant.
04 Risk Scenario with likelihood, impact, owner, and priority.
05 Treatment Avoid, mitigate, transfer, or accept the risk.
06 Control Safeguard selected through ISO 27001/27002 and the SoA.
07 Evidence Record proving the control exists and operates.
08 Audit Independent verification, finding, or assurance result.

No published risk scenario is linked to this control yet. Create or link a risk note under the risk knowledge base before treating this control as fully mapped.

Detailed Note

Evidence Required

See A.7.11 Audit Evidence Pack.

Map this control to power failure, cooling failure, telecommunications outage, water/site closure, fire protection failure, emergency lighting failure, BMS compromise, and availability risk.

Audit Questions

  • AQ-ISO27001-A.7.11 Audit Question
  • How does the organization prove ISO27001-A.7.11 is implemented and operating?
  • What evidence shows ownership, review cadence, exceptions, and corrective action?
  • Which failed condition would create an audit finding for this control?
  • Iso27001
  • ISO27002
  • Annex a
  • Control
  • Supporting utilities

Note Metadata

Aliases: ISO27001-A.7.11

Source: 06-Control-Knowledge-Base/ISO27001-A.7.11-Supporting-Utilities.md

Control dependency map

How this control connects to work products

Generated from the static research graph. It shows navigation and evidence dependencies; it is not an audit conclusion.

3

links

Control

ISO27001-A.7.11 Supporting Utilities
01

Requirement context

Primary control text, framework notes, or adjacent controls this note points to.

02

Evidence required

Evidence packs and proof records that support auditability.

03

Audit checks

Audit questions, checklists, or review material connected to the control.

Graph-sourced resources

Templates and evidence

Auditor evidence packs

Evidence collections and audit-facing verification material.